The House of Karji
Introduction
This Privacy Policy forms an integral part of the Terms and Conditions of The House of Karji and explains how we collect, use, store, and protect your personal information when you use our website, services, or interact with us in any way.
By accessing our website or providing your information, you consent to the practices described in this Privacy Policy.
About Us
The House of Karji (“we”, “us”, or “our”) operates this website and provides luxury retail services across the United Arab Emirates.
References to “you” or “user” in this policy include any individual who interacts with our website or submits information to us.
For questions or concerns regarding your data, contact us at:
Email: info@karjistore.com.
Commitment to Data Privacy
Your privacy is important to us. We collect and use personal data only when necessary to deliver our products, fulfill orders, improve our services, or meet legal requirements.
We retain your data only for as long as necessary for these purposes or as required by law.
You may browse our website anonymously; we do not identify users unless they create an account or log in.
Information We Collect
We may collect various types of personal and non-personal information when you browse, register, or place an order, including:
Personal Information
- Name and title
- Gender
- Email address
- Phone number and mobile number
- Billing and shipping addresses
- Payment details (excluding full card numbers, which are handled securely by payment gateways)
- IP address
- Account credentials
- Information shared via social login
Automatically Collected Information
- Device details
- Browser type
- Pages visited
- Session duration
- Cookies and tracking data
This information helps us improve security, functionality, and user experience.
Purpose of Data Collection
We collect and process your information to:
- Process and fulfill orders
- Manage payments and prevent fraudulent transactions
- Deliver products to your address
- Provide account access and order history
- Communicate delivery updates and service notifications
- Improve our website performance and customer experience
- Respond to inquiries and customer support requests
- Send marketing messages (only when consent is provided)
Sharing of Information
We may share your information with trusted third parties strictly for operational purposes, including:
- Delivery partners
- Payment gateway providers
- Customer support teams
- IT and hosting service providers
- Legal authorities as required by UAE law
We do not sell or rent personal data for marketing purposes without explicit consent.
Order and Account Management
You may access your order history and update your account information by logging into your user account.
You are responsible for maintaining confidentiality of your login credentials. We are not liable for misuse unless caused by our negligence.
Data Security
We implement industry-standard security measures to safeguard your information against loss, misuse, or unauthorized access.
Your data may be stored in encrypted digital environments. Sensitive information such as payment details is securely processed through certified payment gateways.
However, no digital transmission is fully secure; by using our website, you acknowledge and accept these inherent risks.
Cookies and Tracking Technologies
Our website uses cookies to enhance your shopping experience. Cookies help:
- Remember your preferences
- Improve site functionality
- Analyze website traffic
- Deliver personalized recommendations
You may disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
Third-Party Services
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
We advise you to review their privacy policies before engaging with them.
Accuracy of Information
You represent and warrant that all information provided by you is accurate, current, and does not infringe upon the rights of any third party.
You agree to indemnify The House of Karji for any losses arising from inaccurate or unauthorized information you provide.
Your Rights
Depending on applicable UAE data protection principles, you may:
- Request access to your personal data
- Request correction or deletion of your data
- Request limitation of data processing
- Withdraw consent for marketing communications
To exercise these rights, email us at info@karjistore.com.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Legal Disclosure
We may disclose your information if required by law, court order, or government request.
Limitation of Liability
While we take all reasonable measures to protect your information, we are not responsible for:
- Unauthorized access due to factors beyond our control
- Third-party misuse of data if not caused by our negligence
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and continued use of our website constitutes acceptance of revised terms.
Contact Information
For inquiries regarding this Privacy Policy, contact:
Email: info@karjistore.com